The recent situation is an unbalanced feeling where we could die because while there are about 15 development members, only about 3-5 are internal development members.

Recently, my days end just by creating GitHub issues daily and making development requests to external development partners, exchanging specifications through comments. Even though I’m an engineer, I haven’t been writing much code lately and have been doing mostly management-like tasks.

On top of that, questions and bug reports fly in from various teams every day. Since only internal members can touch production environment data, I’m also chased by bug investigations daily.

Furthermore, as sales increase, customer support inquiries increase, and many questions reach development via Zendesk. Dealing with those often involves investigating mysterious bugs, which is subtly heavy work.

Given this situation, recruiting internal development members is urgent, so we need to allocate resources to hiring activities. However, being chased by daily tasks means we can’t secure enough time.

Being chased by tasks every day means I’m not writing much code, and I can’t secure time to thoroughly work out specifications.

I’d like to leisurely write code only.

That’s all from the Gemba.