I’ll introduce how to resolve the error message “A security issue has occurred. Please reload the page. Unable to verify your account credentials. Please check your account information and log in again.” that appears in Google Analytics.

When using Google Analytics with multiple Google accounts, a unique ID gets attached to the URL parameters like: https://analytics.google.com/analytics/web/?authuser=1#home/a21896103w50053525p50617345/ with ?authuser=1#home/a21896103w50053525p50617345/ appended.

For example, if you bookmark this URL, an error message may occur when accessing it with a different Google account.

The solution is to remove the URL parameters and access https://analytics.google.com/analytics/web/ This should allow you to access the “Analytics Settings” page normally without error messages.

That’s all from the Gemba.