How to Fix the Issue When 'Sign in with Google' Doesn't Appear in Zoom

Tadashi Shigeoka ·  Tue, July 28, 2020

I’ll introduce how to fix the issue when the “Sign in with Google” button doesn’t appear in Zoom.

Zoom

Background: "Sign in with Google" Button Suddenly Disappeared

At some point, the “Sign in with Google” and “Sign in with Facebook” buttons stopped appearing in the Zoom Mac app.

Zoom Version: 5.1.2 (28648.0705)

Zoom Mac App Bug

Response from Zoom Customer Support

クライアントアプリからZoomアカウントにログインすることによりご迷惑をおかけしましたことをお詫び申し上げます。心配しないで。応援します。 アプリをアンインストールしてから再インストールして、Googleログインオプションが再び表示されるかどうかを確認してください。

(We apologize for the inconvenience caused by logging into your Zoom account from the client app. Don’t worry. We support you. Please uninstall and then reinstall the app to see if the Google login option appears again.)

Solution

  1. Reinstall the Zoom Mac app
  2. Restart Mac OS
  3. Launch the Zoom Mac app
  4. It should display as shown below (if it doesn't work, try restarting Mac OS once more)
Zoom Mac App Bugfix

That’s all from the Gemba, where I was troubled by the “Sign in with Google” button not appearing in Zoom.